If you really want to know something completely then you can’t just look at the exterior but you need to venture inside and examine the workings of the machine. In the hospitality business that machine is our team and only by involving them in the review process and constantly, developing and self-evaluating can we really get a 360 degree view of the business.
Thomas Wurzinger offers exactly this holistic company analysis. He checks products and services from the point of view of the customer, takes a look behind the scenes but then
also, allows the team to explain processes and questions structures. The result of his observations will give clients a full holistic company analysis, which
consists of detailed checklists, images and concrete plans geared towards solutions and long term success.